Warranty & Repairs

Bulova Warranty

Your Bulova watch is covered by our 3-Year Global Warranty ( download PDF ).

Repairs

If your Bulova watch needs warranty service or non-warranty service, we recommend you send it to an authorized Bulova Service Center.  

1. Download and fill out the Bulova Service Request Form.  Make an extra copy for your records. Canadian customers, please download the Canada service form.
2. Pack your watch securely in a small, padded shipping box.   Do not include your original watch box or packaging.   Enclose the service request form in the box.
3. Ship your package to a Bulova Service Center (see address below).  We recommend using a carrier that can track and insure your package.  Bulova is not responsible for lost or stolen packages.
4. We will email you when we receive your package and enter your repair order into our system.   It will then take 2-4 weeks to assess your repair before your watch is serviced.  You will be notified about any costs that are not covered by warranty. 

Bulova Service Centers

United Kingdom: CWUK LTD, PO Box 161, Wokingham, RG41 2FS

United Kingdom: Phone 0118 936 8855, Email: service@citizenwatch.co.uk Website: www.citizenwatchservice.co.uk

Canada

Mailing: After Sales Service, 380 Bentley Street, Unit 2, Markham, ON L3R 3L2

Phone: (800) 263-7799

Email: CustomerService_CA@citizenwatchgroup.com

For other countries, please visit our Service Center Locator.